TERMS & CONDITIONS

Last Updated: 1st May, 2026

Welcome to Beora Cosmetics. By accessing or purchasing from our website, you agree to the terms outlined below. Please read them carefully.

1. About Us

Beora Cosmetics is a Ghana-based skincare and beauty retail brand focused on delivering trusted, high-quality products that meet The Glow Standard.

For inquiries, contact us:

2. Product Information & Disclaimer

We sell skincare and beauty products sourced from reputable brands.

  • All products are 100% authentic
  • Results may vary depending on individual skin types
  • We are not liable for allergic reactions or misuse of products

We strongly recommend:

  • Performing a patch test before use
  • Consulting a professional if you have sensitive skin or medical conditions

3. Orders & Payment

  • Orders are processed only after full payment is received
  • We accept payments via secure methods including Mobile Money and card payments through Paystack
  • Beora Cosmetics reserves the right to cancel or refuse any order if necessary

4. Pricing & Availability

  • Prices are listed in Ghana Cedis (GHS)
  • Product availability is subject to change without notice
  • In rare cases where an item becomes unavailable after payment, a full refund will be issued

5. Delivery Policy

We deliver across Ghana.

Estimated delivery timelines:

  • Accra: 1–3 business days
  • Outside Accra: 2–5 business days

Important:

  • Delivery times are estimates, not guarantees
  • Delays may occur due to logistics or unforeseen circumstances
  • Beora Cosmetics is not liable for delays outside our control

6. Returns & Exchanges

Due to the nature of skincare products:

  • Returns are accepted only for damaged or incorrect items
  • Issues must be reported within 24 hours of delivery
  • Products must be unused and in original condition

We do not accept returns for:

  • Opened or used products
  • Change of mind

7. Refund Policy

Refunds are only processed if:

  • You receive a damaged or incorrect item
  • A product becomes unavailable after payment

Approved refunds will be processed via the original payment method within a reasonable timeframe.

8. Order Cancellation

  • Orders may be cancelled only before processing begins
  • Once an order has been processed, cancellation is not allowed

9. Limitation of Liability

Beora Cosmetics shall not be held liable for:

  • Skin reactions, irritation, or allergies
  • Misuse of any product
  • Indirect or incidental damages arising from product use

All products are used at the customer’s discretion.

10. Intellectual Property

All content on this website (images, text, branding, logo) is the property of Beora Cosmetics and may not be used without permission.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website constitutes acceptance of any changes.

13. Contact Us

For any questions regarding these Terms:

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