Frequently Asked Questions (FAQ)

What products do you sell?

We offer a curated selection of trusted skincare, body care, and beauty products sourced from reputable brands.

Are your products original?

Yes. All products sold on Beora Cosmetics are 100% authentic and sourced from verified suppliers.

How do I place an order?

You can order directly on our website or shop via WhatsApp: 0553238337.

Do you offer delivery?

Yes, we deliver across Ghana. Delivery timelines depend on your location and order volume.

How long does delivery take?

Within Accra: 1–3 business days
Outside Accra: 2–5 business days

What payment methods do you accept?

We accept Mobile Money and card payments through our secure checkout.

How can I track my order?

You’ll receive order updates via WhatsApp or email after your order is processed.

Can I return or exchange a product?

Returns are only accepted for damaged or incorrect items. Please report any issue within 24 hours of delivery.

Do you offer refunds?

Refunds are processed only when a product is unavailable after payment, or when you receive a damaged or wrong item.

Can I get skincare recommendations?

Yes. Send us a message on WhatsApp and we’ll help you choose suitable products.

Do you offer discounts or promos?

Yes. Subscribe to our newsletter to get 10% off your first order.

How can I contact you?

WhatsApp: 0553238337
Email: info@beoracosmetics.com
Location: Legon, Ghana

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